Hydril Company LP :: Pressure Control :: Customer Support

Customer Feedback - Claims/Complaints

Please complete the form below and click the "Submit" button. Also include any questions or comments you may have. (* required field)

Contact Information
First Name*
Last Name*
Company*
Telephone*
E-mail*

Product Identification
Hydril P/N:*
Hydril S/N:
Part Description:*
Heat Number:
Rig Name:*
Date Installed:
Date Failed:
Is this a packing unit question? Yes No

Please Provide Packing Unit Information
Operating Pressures:
Test Pressure:
Operating Temperature:
Time at Temperature:
Number of closures including pressure tests:
Size mandrel was test performed on:
Type of drilling mud:
Stroke of packing unit:

Status
Is this product currently in service? Yes No
If this matter been previously discussed with a Hydril representative, please supply the name or a complaint number:

Comments
Please include as much detail as possible so that we may better evaluate this issue.* (ie: Working Pressure, Temperature, Depth, etc.)